FAQs


How long will my order take to come?

All Lowd Vans products are cut-to-order. This means we can offer a choice of colours and layouts without wasting materials or holding unwanted stock. It usually takes 4 weeks from placing your order to despatch. NOTE we will be travelling overseas in September so lead times will be 6 weeks for orders placed during this period.

How long do the cabinets take to assemble?

A typical cabinet should take about 3-4 hours to put together. A complete assembly will take a long weekend. We include comprehensive, fully-illustrated instructions to guide you all the way. 

I'm not very handy, do you offer an assembly service?

We are happy to quote for assembly if required or can often recommend a local  installation specialist near you.

Where can I see examples of your products installed?

We have a complete Winkipop fit out in our 1973 pop-top kombi. You are welcome to make an appointment to visit us in Melbourne. We can also be found at VW events and various pop-ups throughout the year. 

We feature highlights of our customers' vans at the top of our Instagram page. 

Why don't you include any dimensions on your website?

Our cabinets have been carefully designed to fit VW T2 bays. We have spent a long time perfecting our designs and wish to protect our IP (Intellectual Property). If you have any key dimensions you'd like to check, please email us.

I love your designs but will they fit a T3 kombi?

We are planning to develop designs to suit the T3 later in 2019.

How much do the cabinets weigh?

Our cabinets are made from 12mm birch plywood to minimise weight. Approximate weights are as follows: Winkipop complete assembly 100kg; Roadknight complete assembly 70kg; Jan Juc complete assembly 65kg.

How do the cabinets attach to the van?

The cabinets bolt to each other to form a rigid unit. We then recommend screwing into the floor and side panels of the van as required. The Island Cabinet is designed to be easily removable with two bolts to fix through to the rear of the passenger seat bulkhead. 

Do you offer any customisation?

We have developed a broad range of products to meet most needs, with a number of standard variations and add-on accessories available. We are not able to undertake individual custom projects. 

Do you have stock for immediate delivery?

All our products are cut to order however we occasionally have ex-display samples available for local pick up - check under product listings.

What is the postage charge for a complete assembly?

Shipping costs are calculated at checkout according to your location and order weight. You are welcome to pick up from our Melbourne studio if you are local.

What stove do you recommend?

There is provision to use a single hob butane burner on the top of the Winkipop Fridge Cabinet or Roadknight Larder Cabinet. Please note: recent modifications to the design of these burners (globally) means their height now exceeds the depth of the shelf under the closed lid. We recommend removing the top trivet to facilitate storage.

Do you ship internationally?

Yes, by arrangement. Please contact us to discuss your requirements.

What do the product names mean?

Our collections are named after Victorian surf breaks: Winkipop (Bells Beach), Roadknight (Anglesea) & Jan Juc (Torquay)